GlowHeart Charm

We are pleased to offer two distinct shipping methods to meet your needs:

Standard Free Shipping: This option includes tracking to ensure you can monitor your package's journey.

Premium Shipping: For $4.99, enjoy enhanced features such as insurance, free resends, and priority shipping, providing an extra layer of protection and speed.

In addition to these shipping methods, we are proud to offer worldwide delivery. However, please be aware that some products may have restrictions and cannot be shipped to certain locations.

Delivery times can vary depending on your location. As we collaborate with various global manufacturers, shipping durations may differ, and items in your order may arrive separately. This system allows us to offer a diverse range of products to our valued customers.

For specific shipping time frames based on your country, please refer to the detailed information provided below.

Returns Policy

You may return most new, unopened items within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply reach out to us via e-mail.