FAQs

Yes, we offer a membership plan for $1 per month. Members enjoy free shipping on all orders and a 10% discount on every purchase.

You can sign up for our membership plan through your account settings on our website.

Yes, you can cancel your membership at any time through your account settings. The cancellation will be effective from the next billing cycle.

Simply browse our collections, add items to your cart, and proceed to checkout. Follow the prompts to complete your purchase.

Orders can be changed or canceled within 24 hours of placement. Please contact our customer service team as soon as possible to request modifications.

Yes, we periodically offer discounts and promotions. Sign up for our newsletter to stay informed about our latest deals.

Shipping times vary depending on the product and your location. Typically, orders are delivered within 7-21 business days.

Yes, once your order is shipped, we will send you a tracking number via email. You can use this number to track your order on our website.

Yes, we offer international shipping. Shipping costs and delivery times will vary based on the destination.

If your package is delayed beyond the estimated delivery time, please contact our customer service team for assistance.

We partner with trusted suppliers to ensure the quality of our products. Each item is carefully selected to meet our quality standards.

Product specifications can be found on each product page under the “Details” section. If you need more information, feel free to contact us.

Warranty information varies by product. Please refer to the product page or contact our customer service team for specific details.

If you experience any issues with your product, please contact our technical support team for assistance. We are here to help troubleshoot and resolve any problems.

If you receive a faulty item, please contact our customer service team within 14 days of receipt. We will provide instructions for returning the item and issuing a replacement or refund.

We accept returns within 14 days of delivery. Items must be in their original condition and packaging. Please contact our customer service team to initiate a return.

Refunds are processed within 5-7 business days after we receive the returned item. The refund will be issued to the original payment method.

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods.

Yes, we use secure encryption technology to protect your payment information. Your data is safe with us.

Yes, an invoice will be emailed to you once your order is confirmed. You can also download it from your account on our website.